What these terms are
They are the agreement between you and us for using Rewards. You accept them by using the program with your account.
Who provides the service
Germán Ezequiel Laso Andino, sole trader (libero professionista), trading as ProfBlu. VAT number 04702090988, tax code LSNGMN88S04Z600M, not registered in the Italian Business Register. Contact address Via della Sega 1, 38080 Verdesina, Porte di Rendena (TN), Italia. Email: soporte@profblu.com.
What Rewards is, and what it is not
Rewards is the whole platform's recognition program: it collects the tokens and points you earn by using other products in our portfolio in a way we recognise.
Rewards is not a shop, a bank, or a promise of money. Tokens are an internal accounting unit with future economic value; today there is no published equivalence with any currency or redemption date. Points cannot be converted or transferred.
How an account is obtained
Your Rewards account is the same centralised identity you use across the rest of the platform. There is no sign-up of its own, no physical or digital card.
How it works
Certain actions in other platform products generate a recognition claim. Some claims are granted automatically; others go through manual review, and you may be asked for evidence. A granted claim may be revoked if it is later found not to have been warranted.
Acceptable use
By using Rewards you undertake not to:
- claim recognition for something you did not do, or present evidence that is not genuine;
- attempt to access data or claims of other accounts, or bypass permission controls;
- strain the service with automation that degrades it for others;
- use it for anything illegal.
If you find a security flaw, tell us before telling anyone else, at soporte@profblu.com.
Price
Rewards charges nothing. Taking part in the program is free and requires no payment.
Availability and changes to the service
We work to keep Rewards available, but we do not guarantee uninterrupted availability: it is updated often, there may be maintenance and it may fail. We may change, improve or withdraw features, including the rules for which actions generate recognition and how many tokens or points they grant.
Warranties and liability
Rewards is provided "as is", with the care we put into it and without warranty that it is free of errors. To the extent the law allows, we are not liable for indirect damages or loss of profit we did not cause by wilful misconduct or gross negligence. If you are a consumer, none of this curtails the rights your country's law grants you that cannot be excluded.
Suspension and closure
You may stop taking part whenever you wish. We may suspend or close access if these terms are breached or if use puts the service or other people at risk; except in an emergency, we will give notice first.
Changes to these terms
If we change these terms, we will give notice with enough time to read them. The date of the latest revision is at the top of this page.
Governing law and complaints
Italian law applies. If you are a consumer, you keep the protection of the mandatory rules of your country of residence and the right to bring proceedings before the courts of your domicile. Before it comes to that, write to us. The European Union also offers an online dispute resolution platform at https://ec.europa.eu/consumers/odr.
Contact
For any question about these terms: soporte@profblu.com. About your data: privacidad@profblu.com. Legal matters: legal@profblu.com.